At SafalRishtey.in, we take immense pride in being the most trusted online matrimony service, dedicated to helping you find your life partner. We are confident in the effectiveness of our services and strive to provide you with the best possible experience. In line with our commitment to customer satisfaction, we offer the following refund policy:
- Eligibility for Refund:
- To be eligible for a refund, you must have a valid membership with SafalRishtey.in.
- The refund request must be made within 90 days from the date of your membership activation.
- Refund Procedure:
- If, within 90 days of your membership activation, we are unable to provide you with at least one profile suggestion that matches your specified criteria, you are eligible for a 100% refund.
- To request a refund, you must contact our customer support team and provide the necessary details, including your membership ID and the specific reasons for your refund request.
- The refund request will be processed typically issued through the original payment method used during membership activation.
- Exclusions:
- This refund policy does not apply if you have already received one or more profile suggestions that match your specified criteria within the 90-day period.
- Refunds will not be provided if the lack of profile suggestions is due to incomplete or inaccurate information provided by you during the registration process.
- The refund policy does not cover any additional charges incurred, such as transaction fees, taxes, or currency conversion fees.
- Non-Transferable:
- Refunds are non-transferable and can only be processed for the original member who activated the membership.
- Limitation of Liability:
- While we strive to provide accurate and reliable profile suggestions, we cannot guarantee the compatibility or ultimate success of any match. Our refund policy solely covers the lack of profile suggestions meeting your specified criteria within the given time frame.
- SafalRishtey.in shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the refund process.
Please note that this refund policy is subject to change at SafalRishtey.in‘s discretion. It is recommended that you review the policy periodically to stay informed about any updates or modifications.
If you have any questions or require further assistance, please don’t hesitate to contact our customer support team.
Thank you for choosing SafalRishtey.in. We wish you the best in finding your life partner!
